18+ only · Play responsibly
Support runs 24 hours a day, seven days a week, and it runs on Telegram. Message @ravihere0 and a real person on our team reads it — typically replying in under five minutes, at four in the afternoon or four in the morning. No ticket numbers, no bot loops, no queue music. If your question involves money that is stuck, that is the channel you want, and the form further down this page is not.
Choosing correctly is the difference between an answer in five minutes and an answer tomorrow. Here is exactly what each channel is for.
This is the fastest channel we have and the only one we recommend for anything financial. Deposits that have not appeared, withdrawals sitting in pending, KYC rejections, login problems, locked accounts — bring all of it here. The agent who answers can see your account and act on it immediately, day or night, every day of the year.
Message SupportOur open player group. New game announcements land here first, promos get posted here, and thousands of players compare notes on titles, stakes and strategy. It is a great place for general questions and a poor place for private ones — never post your account details, transaction screenshots or personal information in a public group.
Join The GroupA composer that helps you write a clear, complete message before you send it — useful for feedback, a bug report, a game suggestion or a partnership enquiry. It runs entirely in your browser and does not transmit anything, so you still send the finished message to us on Telegram. For a pending payment, skip it and go straight to @ravihere0.
Open The ComposerThese are the numbers we actually hit, not marketing figures. If we are ever slower than this, tell us — that is a fault, not a policy.
| Channel | Typical First Reply | Best For |
|---|---|---|
| Telegram support (@ravihere0) | Under 5 minutes, 24/7 | Payments, withdrawals, KYC, urgent account issues |
| Community group (@yn_games) | Varies — community-answered | Game news, general chat, promos |
| Message composer (on this page) | Does not send on its own — you finish by sending it on Telegram | Drafting a clear, complete message before you send it |
If money is involved, use Telegram
A stuck deposit, a withdrawal that has not landed, a bonus that has not credited — none of those should sit in a form queue for a day. Message @ravihere0 instead and we will look at your account while you are still typing. The form on this page is for everything that is not urgent.
A large share of the tickets we receive resolve in thirty seconds once the player checks one thing. Run through this list first — you may not need us at all.
Check two things. First, that your KYC is complete — your first withdrawal always triggers a one-time identity check, and an incomplete or rejected document holds the payout indefinitely. Second, that the name on your bank account or UPI handle matches the name on your ic7 game profile exactly. A mismatch is the single most common cause of a stalled payout, and we cannot legally push money to a third-party account. Also confirm that any active bonus has cleared its wagering requirement, because unwagered bonus funds are not withdrawable.
Open the bonus centre in the app and look at the wagering progress bar. Bonus money becomes withdrawable cash only after it has been played through the required number of times, and different game categories contribute to that requirement at different rates — slots usually contribute the most, live tables and low-house-edge card games the least. If the bar has not reached 100%, the bonus has not converted yet and nothing is broken. The full rules live in our bonus terms.
Give it five minutes. UPI and wallet deposits are usually instant, but payment networks occasionally lag, and refreshing the wallet screen resolves most of these on its own. If it is still missing after five minutes, do not deposit again — message support with the UPI reference number (or the transaction ID from your bank or Paytm app), the exact amount and the time you sent it. With that reference in hand we can trace the payment and credit it manually, usually within minutes.
Android blocks APK installs from outside the Play Store until you explicitly allow them, which stops most installs on the first attempt. You need to enable installs from unknown sources for your browser, and you need roughly 100 MB of free storage even though the app itself is under 40 MB. Our download guide walks through every step with screenshots. If it still fails after that, send us your phone model and Android version.
We will never ask for your password or an OTP
Not once, not ever, not "just to verify". Our team can already see everything it needs on the account side. Anyone who messages you asking for your ic7 game password, an OTP, a UPI PIN or remote access to your phone is impersonating us — block them and report the account to @ravihere0. Support is only ever initiated by you, from the handles listed on this page. Treat every unsolicited message claiming to be from ic7 game as a scam until you have checked the username yourself.
Non-urgent questions, feedback, bug reports and partnership enquiries. Tell us what you need and be as specific as you can — the more detail you give, the fewer rounds of back-and-forth it takes.
Read this before you type
Being straight with you: this form is client-side only. It validates what you write in your browser and does not transmit anything to a server. It is here so you can compose and check your message — nothing is stored and nothing is sent automatically. To actually reach us, copy what you have written and send it to @ravihere0 on Telegram. For anything involving money — a deposit, a withdrawal, a bonus — go to Telegram directly and skip the form entirely.
Our support team answers in English and Hindi. Write in whichever you are more comfortable with — you will get a reply in the same language, from a person, not from a machine translation layer. There is no need to translate your problem into stiff formal English before you message us; describe it the way you would describe it to a friend, and we will work with that.
If your first language is neither, write in English and keep the sentences short. Include the numbers — amounts, times, reference IDs — because those carry the meaning regardless of language, and they are what our payments desk actually works from. A screenshot helps enormously here too.
About support itself — how it works, what it can do, and what it will never ask you for.
Our typical first reply on Telegram is under five minutes, at any hour, on any day. That is the median, not a best case — but it is not a guarantee. During a big promotion or a payment network outage the queue lengthens and it may take longer. If you have waited more than thirty minutes without any reply at all, message again in the same thread. We would far rather see a duplicate than leave you sitting there wondering.
No, and we would rather say so plainly than list a number nobody answers. Telegram is our channel. It is where our players already are, it is instant, it keeps a written record both sides can scroll back through, it lets you send a screenshot in one tap, and it gives our team full account context in the same window. There is no call centre and no support inbox. Everything routes through @ravihere0.
No — and here is the honest reason. Nobody can predict the outcome of a game, including us. Results come from certified RNG engines run by the studios or from a physical wheel in a live studio, and no employee can see them coming or influence them. Anyone who tells you they have a tip, a pattern, a "sure shot" or a paid prediction service is running a scam, and they are not from ic7 game. We will happily explain a game's rules, RTP and volatility. We will never tell you what to bet.
Use the form on this page, or Telegram if the bug is costing you money right now. Either way, give us four things: your phone model and Android version, the exact screen or game where it happened, what you did immediately before it broke, and a screenshot or short screen recording. Bugs that come with a reproduction path get fixed in days; bugs reported as "the app is not working" can take weeks because we cannot reproduce them.
Message @ravihere0 and say so. We will action it without argument, without a retention pitch and without asking you to justify the decision. You can request a fixed-period self-exclusion or a permanent closure. Any withdrawable cash balance is paid out first. You can also set deposit limits and session reminders yourself from the settings screen at any time — lowering a limit takes effect immediately, raising one takes 24 hours by design.
Use the form and pick Something else as your topic, or message @ravihere0 and say it is a partnership enquiry so it gets routed correctly. Tell us who you are, what your audience or platform looks like with real numbers, and what you are proposing. Vague "let us collaborate" messages get deprioritised. Concrete proposals with an audience size and a channel attached usually get a reply the same day.
ic7 game is strictly for adults aged 18 and over. Gaming involves financial risk and can be addictive — play only with money you can afford to lose, and never treat it as a source of income. Our services are not available to players located in the six states below, in line with the gaming laws of those states.
A support team that answers at 4 AM, a ₹10,000 welcome bonus, 106 games and withdrawals that clear in minutes. If anything goes wrong, you already know exactly where to find us.
18+ only · Terms & wagering requirements apply · Play responsibly
